FAQ

Why do you only have one toilet and seat available?


So many websites these days are flooded with options making it virtually impossible to choose! We have two products which does everything you could need in a toilet or seat, it has all the functions you need so to save confussing the customer we just sell this one fo each.




How easy are these to install?


The Elegance Toilet unit is simple to fit, it has a P Trap waste with a water inlet. See the question below about the water pressure when considering installation below too. The Smart Seat is easy to install too, normal fitments for a toilet seat are included along with all the pipework needed. A water inlet is needed. No pressure requirements are needed with the seat. Any plumber can easily fit these toilets/seats. Power is required for both, see the question below about power for more info.




Is power required for these and what are the laws?


Yes a power supply is required for both of these. If there is just a toilet and/or washbasin in the bathroom then a normal UK socket can be installed legally to plug the toilet/seat into. If there is a shower/bath within 3meters then one of the following will need to be done: 1) A plug socket inside a sealed cabinet. 2) A fused spur hidden inside the wall space. 3) The wire red though to another room and connected to a socket in that room. Any electrican can do one of the above for you for minimal cost.




What water pressure is required for the toilet to flush effectively?


The Elegance Toilet doesn`t have a traditional Cistern system, it uses the mains pressure to flush. Therefore it has to be strong enough. Recommended is at least 0.7 bar of pressure. A plumber can check this for you easily. The more pressure the better the flush will be. If your pressure is low or you want it improving you may require an accumulator and/or a water pump. Again any plumber can do this job, it`s very simple.




What functions does the TruClean Elegance Toilet have?


TruClean Elegance Toilet Contemporary Design Hip (Anus) Cleaning Female Cleaning Massage mode (varies the temperature of the water and pressure and position) Water temperature adjustment with 4 levels Water pressure adjustment with 4 levels Nozzel position adjustment Self cleaning nozzel Quiet and Soft Auto Seat opening and closing (both seats) Motion sensor seat opening Auto flush once seat closes Drying function with 4 heat levels Heated seat with 4 heat levels Blue Night light Smart English Voice when functions used (can be turned off) Foot control for seat opening and flush Memory function Side control knob Remote control and wall holder Energy saving mode Auto body sensor Filtered water Thermostats installed P Trap fitment like nearly all UK toilets Multi Safeguards




Does this has a UK plug?


Yes, normal UK 3 pin plug for use in any UK socket.




What functions does the TruClean Smart Seat have?


Contemporary Design Hip (Anus) Cleaning Female Cleaning Massage mode (varies the temperature of the water and pressure and position) Water temperature adjustment with 4 levels Water pressure adjustment with 4 levels Nozzel position adjustment Self cleaning nozzel Drying function with 4 heat levels Heated seat with 4 heat levels Blue Night light Side control buttons Remote control and wall holder Energy saving mode Auto body sensor Filtered water Thermostats installed Multi Safeguards